Privacy Policy for FireboxIPTV  Last updated: [1-1-2024]

At FireboxIPTV, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other relevant privacy laws. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Personal Information: When you sign up for our IPTV services, we may collect personal information such as your name, email address, billing address, and payment information.
• Usage Information: We may collect information about how you interact with our website and services, including IP addresses, device information, browser type, pages visited, and duration of your visit.
• Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To deliver our IPTV services to you, process payments, and provide customer support.
• Improvement of Services: To analyze usage trends, troubleshoot technical issues, and enhance the functionality of our services.
• Marketing: With your consent, we may send you promotional communications about our services, special offers, and updates.

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Performance of a contract: To fulfill our contractual obligations to you.
• Consent: When you provide consent for specific processing activities, such as receiving marketing communications.
• Legitimate interests: To pursue our legitimate interests in providing and improving our services, as long as your interests and fundamental rights do not override those interests.

4. Data Sharing

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, subject to appropriate data protection agreements.
• Legal Compliance: We may disclose your information when required by law or to respond to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

Under the GDPR and other applicable privacy laws, you have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Rectification: You can request correction of inaccurate or incomplete information.
• Erasure: You can request deletion of your personal information under certain circumstances.
• Restriction: You may request restriction of processing of your personal information.
• Data Portability: You have the right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You can object to processing of your personal information based on legitimate interests or for direct marketing purposes.
• Withdrawal of Consent: If we process your personal information based on your consent, you have the right to withdraw consent at any time.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than your own. We will ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect your information.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at support@fireboxiptv.com.

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.